Privacy Policy

Last updated: September 22, 2026

Introduction

Dawn Spark operates the website dawn-spark.cyou and provides farm produce distribution services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register for services, place an order, or contact us. This includes:

• Name and contact information (email address, delivery location)
• Order details and service preferences
• Communication history with our support team

Automatically Collected Information

When you visit our website, certain information about your device and browsing actions may be automatically collected, including:

• Browser type and version
• Operating system
• IP address
• Pages viewed and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Send weekly updates about your deliveries
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Farm partners in our network, only to the extent necessary to fulfill your orders
• Service providers who assist us with website hosting, payment processing, and email communications
• Law enforcement or regulatory authorities when required by law

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you cancel your subscription, we will retain your information for a period of 12 months for record-keeping purposes, after which it will be securely deleted.

Your Rights

Under New Zealand's Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal requirements
• Object to certain processing of your information
• Withdraw consent for marketing communications

To exercise these rights, contact us at [email protected]

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookies Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the revised policy.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 127 Harbour View Road, Wellington 6011, New Zealand