Privacy Policy | Ceramica Artistica

Last updated: August 2024

Introduction

Ceramica Artistica ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

We may collect and process the following categories of personal data:

Identity information: name, title
Contact information: email address, postal address
Technical data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
Usage data: information about how you use our website and services
Communication data: your preferences in receiving communications from us

How We Use Your Information

We use your personal data for the following purposes:

To process and manage workshop bookings and commissions
To respond to inquiries and provide customer support
To send administrative information such as booking confirmations
To improve our website and services
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a contract: when you book a workshop or commission work
Legitimate interests: for business operations and service improvement
Consent: when you opt-in to receive marketing communications
Legal obligation: when required by applicable law

Data Sharing

We do not sell your personal data. We may share your information with:

Service providers who assist in operating our website and business
Professional advisers including lawyers and accountants
Regulatory authorities when required by law

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. For contact form submissions, we typically retain data for a period of three years from your last interaction with us.

Your Rights

Under applicable data protection laws, you have rights including:

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure of your data
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise any of these rights, please contact us using the details provided below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place to protect your data.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Ceramica Artistica
Via della Ceramica 47
53100 Siena, Italy
Email: [email protected]